Terms of Service

Agreement to Terms

By accessing or using S.O.T.A. SYSTEMS ("Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

These Terms apply to all users, including those who are merely browsing, joining our waitlist, or actively using our API services.

Service Description

S.O.T.A. SYSTEMS provides flat-rate unlimited AI inference services powered by NVIDIA DGX GB300s infrastructure. Our Service includes:

• OpenAI-compatible API endpoints for large language models
• Unlimited token processing per parallel API key (seat)
• Multiple concurrent API keys based on your subscription tier
• Access to state-of-the-art open-source AI models

Pre-Launch Notice: We are currently in development and not yet accepting paid customers. By joining our waitlist, you express interest in early access when we launch in Q1 2026.

Account Registration and Security

Account Requirements

• You must be at least 18 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account credentials
• You must not share your account or API keys with unauthorized parties

Account Responsibilities

• You are responsible for all activity under your account
• You must notify us immediately of any unauthorized access
• You must not attempt to gain unauthorized access to our systems
• You must comply with all applicable laws when using our Service

Acceptable Use Policy

Permitted Uses

You may use our Service for:

• Commercial applications and products
• Research and development projects
• Educational and academic purposes
• Personal projects and experimentation

Prohibited Uses

You must not use our Service to:

• Generate illegal, harmful, or malicious content
• Violate intellectual property rights of others
• Harass, abuse, or harm individuals or groups
• Distribute spam, malware, or phishing content
• Attempt to reverse engineer, decompile, or extract our models
• Resell or redistribute our API access without authorization
• Use automated systems to abuse or overload our infrastructure
• Violate any applicable laws or regulations

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.

Pricing and Payment

Subscription Tiers

We offer three flat-rate subscription tiers:

• Solo: $297/month - 3 parallel API keys, unlimited tokens each
• Team: $497/month - 5 parallel API keys, unlimited tokens each
• Platform: $947/month - 10 parallel API keys, unlimited tokens each
• Enterprise: Custom pricing - Contact sales for custom configurations

Payment Terms

• Subscriptions are billed monthly in advance
• All prices are in USD and exclude applicable taxes
• Payment is processed securely through our payment provider
• You authorize us to charge your payment method on each billing cycle
• Failed payments may result in service suspension

Refund Policy

• We offer a 7-day money-back guarantee for new subscriptions
• Refunds are prorated for annual subscriptions
• Service abuse or violation of Terms voids refund eligibility
• Contact billing@sota.systems for refund requests

Service Level and Availability

Service Commitments

We strive to provide:

• 99.9% uptime SLA for paid subscriptions (post-launch)
• Consistent performance across all parallel API keys
• No throttling or rate limiting based on token usage
• Transparent status updates and incident communication

Service Limitations

• We reserve the right to implement fair use policies if abuse is detected
• Scheduled maintenance windows will be announced in advance
• Emergency maintenance may occur without advance notice
• Service availability may vary during beta testing phase

Detailed SLA terms and credits for downtime will be provided upon public launch.

Intellectual Property

Our Property

• All Service infrastructure, software, and documentation are owned by S.O.T.A. SYSTEMS
• Our trademarks, logos, and branding are protected intellectual property
• You may not use our intellectual property without written permission

Your Content

• You retain all rights to your input prompts and API requests
• You retain all rights to generated outputs from our Service
• We do not claim ownership of your content or generated outputs
• We do not store, log, or use your prompts or outputs for model training

Open Source Models

We provide access to open-source AI models. These models are subject to their respective licenses (Apache 2.0, MIT, etc.). You are responsible for complying with the licensing terms of the models you use.

Data and Privacy

• Our Privacy Policy governs how we collect and use your data
• We do not train models on your API usage data
• We implement industry-standard security measures
• You are responsible for your own data backup and redundancy
• We comply with GDPR, CCPA, and other applicable privacy laws

Termination

By You

• You may cancel your subscription at any time through your account dashboard
• Cancellation takes effect at the end of your current billing period
• You remain responsible for charges incurred before cancellation

By Us

• We may suspend or terminate your account for violation of these Terms
• We may terminate with 30 days notice if we discontinue the Service
• We may immediately terminate for serious violations or illegal activity
• Termination does not waive any fees owed

Disclaimers and Limitations

Service Disclaimer

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

AI Output Disclaimer

AI-generated outputs may contain errors, biases, or inaccuracies. You are responsible for:

• Verifying the accuracy of generated content
• Ensuring outputs comply with applicable laws
• Not relying on outputs for critical decisions without human review
• Implementing appropriate safeguards in your applications

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, S.O.T.A. SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless S.O.T.A. SYSTEMS, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Content generated through your use of the Service

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except:

• Small claims court actions (under $10,000)
• Claims for injunctive relief
• Intellectual property disputes

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via:

• Email notification
• Prominent website notice
• In-app notification (post-launch)

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms:

• General: hello@sota.systems
• Legal: legal@sota.systems
• Billing: billing@sota.systems